Return Policy

Last updated: July 5, 2026

We want you to love your beaded flowers. If something isn't right, we're here to help.

15-day returns

You may request a return or exchange within 15 days of delivery for unworn, undamaged items in original condition.

Non-returnable

• Custom or made-to-order pieces noted as final sale
• Items showing wear, damage, or missing petals/beads
• Sale items marked final sale

How to start a return

Email hello@beads.example.com with your order number and reason for return. We'll provide return instructions. Return shipping is the customer's responsibility unless the item arrived damaged or incorrect.

Refunds

Approved refunds are processed to the original payment method within 5–10 business days after we receive the return.